Long Term Care & Senior Living Blog

Mike Pumphrey

Mike Pumphrey is the Director of Marketing with OnShift.
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Recent Posts

Starbucks’ Scheduling Tricks For Senior Care

Mike Pumphrey

The senior care industry has been in competition as of late with the likes of Starbucks, Wal-Mart, and  fast food restaurants—for employees, that is.

While senior living doesn’t look or feel a whole lot like a quick-serve restaurant, executives in the industry lately have said these organizations are drawing from the same talent pool.

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Fill Call-Offs On-The-Go With OnShift Mobile

Mike Pumphrey

I’m one of those people that need to be connected to work - always. But work continues even when I’m not in the office, which can make it difficult. That’s why having my phone within arm’s length is critical to getting my work done.

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Last Minute Relief for Payroll-Based Journal Stress

Mike Pumphrey

The biggest news coming from Washington D.C. this week is that the new Payroll-Based Journal reporting information is due. OK maybe this is the second biggest story. But skilled nursing providers are feeling the pressure to submit the new PBJ staffing requirements to CMS by the November 14th deadline.  

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How to Manage Employee Use of Social Media in Senior Care

Mike Pumphrey

Social media has taken society by storm, and it affects many areas of daily life, from communication and news consumption to parenting and work.

Nearly two-thirds of American adults use social networking sites, according to social media usage tracking conducted by Pew Research Center. And more and more, workers are using social media while on the job for various reasons, ranging from taking a mental break to making professional connections. But social media use at work can also result in distractions and lost productivity. 

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Why Every Employee Wants To Be Mobile

Mike Pumphrey

It seems that everything under the sun can be handled directly from a mobile device these days.

Need a ride? There’s an app for that. Want to order food? There’s an app for that, too. Have to get in touch with a friend in another time zone or another country? There are several different apps for that.

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OnShift Is On The Road And We’d Love To See You

Mike Pumphrey

Fall is my favorite time of year. Not only is pumpkin spice everything back (I know it’s not hip, but it is delicious) but more importantly, it’s my opportunity to visit with providers at association and partner conferences.

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Is Off-Boarding the New Onboarding for Senior Care?

Mike Pumphrey

Many companies have carefully crafted their onboarding practices, spending a great deal of time welcoming new employees, offering orientations, tours and training. While an onboarding program is incredibly important to set new employees up for success, many employers have failed to recognize the importance of off-boarding.

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Creative Solutions for Your Top 3 Staffing Challenges

Mike Pumphrey

This year, the senior care industry has been marked by many staffing challenges, not least of which is a labor shortage. At the same time, the population of older Americans who will require senior care services is growing. Having fewer workers available has made it even more difficult for providers to face and conquer the likes of wage pressures, managing multigenerational staffs and engaging employees.

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3 Amazing Ideas for More Efficient Scheduling

Mike Pumphrey

Scheduling in the senior care space can be a complicated task. Between filling vacant shifts, monitoring overtime and managing labor costs, things can quickly get off track. This can affect not only your employees and your business, but also your residents. 

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5 Ways to Seriously Screw Up Your Schedule

Mike Pumphrey

Scheduling in senior care can be complicated. If it’s not staff turnover getting you down, it’s call-offs or an avalanche of PTO requests. When scheduling is done correctly, it can save your organization money and help with staff engagement and resident care.

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